Privacy Policy

Alex Robson Mindbody Coaching (“Alex Robson Mindbody Coaching” or “I”) may collect
personal information about the users who visit mindbodycoaching.org.uk and all content,
services available at or through the website. Information is collected, used and disclosed in
accordance with the General Data Protection Regulation 2018 (United Kingdom) (“GDPR”)
and, to the extent applicable, the Data Protection Act 2018.

By accessing or using the Site, you are accepting the current version of this Privacy Policy,
on behalf of yourself or the entity that you represent, and you represent and warrant that you
have the right, authority, and capacity to consent to this Privacy Policy, on behalf of yourself
or the entity that you represent. If you do not agree with the terms of this Privacy Policy, do
not access or continue to use the Site.

WHAT INFORMATION DO WE COLLECT?
I collect information from you when you request a free no-obligations call, subscribe to our
newsletter, sign up to attend a webinar or course, respond to a survey, or fill out a form.

When booking a call on the Site, as appropriate, you may be asked to enter your name,
email address, mailing address, phone number, and/or other personal information.

WHAT DO I USE YOUR INFORMATION FOR?
Any of the information I collect from you may be used in one of the following ways:

To personalise your experience: Your information helps me to better respond to your
individual needs.
To improve the Site: I continually strive to improve the Site based on the information and
feedback I receive from you.
To improve customer service: Your information helps me to more effectively respond to your
customer service requests and support needs.
To administer a contest, promotion, survey, or other site feature: Your information may be
used to invite you to participate in contests, promotions and surveys, on such other features
offered on the Site.
To send periodic emails: The email address you provide for booking processing may be
used to send you information and updates pertaining to your mindbody coaching booking in
addition to receiving occasional news, updates, related product or service information and so
on. If at any time you would like to unsubscribe from receiving future emails, I include
detailed unsubscribe instructions at the bottom of each email.

DO I DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
I do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include trusted third parties who assist me in operating my
website, conducting my business, or servicing you, so long as those parties agree to keep
this information confidential. I may also release your information when I believe such release
is appropriate to comply with the law, enforce my site policies, or protect my or others’ rights,
property, or safety. 

We may share anonymised information regarding general practice within written work for
professional doctorates in health psychology portfolio with Liverpool John Moores University
(“LJMU”) and the Health and Care Professions Council (“HCPC”). Reasons for this are to
evidence practice in health psychology and to complete course competencies. Ethical and
legal standards of general practice and data collection and storage are maintained within the
LJMU, HCPC and British Psychological Society codes of conduct. Please see separate
organisations for more information on ethical standards. If you do not agree with the terms of

this specific use of data towards a professional doctorate in health psychology, please
contact Alex Robson Mindbody Coaching directly. 

I may occasionally ask you to be part of a specific piece of research related to the health
psychology professional doctorate. In this case, anonymity will still be maintained and
separate terms will be presented. Consent will always be obtained prior to any study. Your
rights and access to my services will not be affected if you decline consent to be part of
research on the health psychology professional doctorate. 

Full information and consent to processing of data is given to clients that sign up to personal
and corporate packages prior to starting coaching sessions.

HOW DO I PROTECT YOUR INFORMATION?
I implement a variety of security measures to maintain the safety of your personal
information when you book or enter, submit, or access your personal information. I offer the
use of a secure server. All supplied sensitive information is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into my database only accessible by myself.
Your private information will not be kept on file for 7 years in compliance with GDPR and UK
law and will be destroyed after this date. You can request your information held on this
database at any point in the 7 year period via a written request. You also have the right to
withdraw your information from my database at any point in the 7 year period by written
request. 

DO I USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s
hard drive through your Web browser (if you allow cookies) that enable the site’s or service
providers systems to recognise your browser and capture and remember certain information.
I use cookies to help me understand and save your preferences for future visits and compile
aggregate data about site traffic and site interaction so that I can offer better site
experiences and tools in the future. I may contract with third party service providers to assist
me in better understanding visitors to the Site. Such service providers are not permitted to
use the information collected on my behalf except to help me conduct and improve my
business.

THIRD PARTY LINKS
Occasionally, at my discretion, I may include or offer links on the Site to third party websites
and their respective products or services on the Site. These third party sites have separate
and independent privacy policies. I therefore have no responsibility or liability for the content
and activities of such websites. Nonetheless, I seek to protect the integrity of the Site and
welcome any feedback about these third party websites. Please consult my Terms of
Service for more information about links to third party websites.

ONLINE PRIVACY POLICY ONLY
This Privacy Policy applies only to information collected through the Site and not to
information collected offline.

CHANGES TO MY PRIVACY POLICY
This Privacy Policy is subject to occasional revision. Continued use of the Site following
such changes shall indicate your acknowledgement of such changes and agreement to be
bound by the terms and conditions of such changes.

LEGAL REQUESTS
If I receive a subpoena, warrant, discovery order or other request or order from a law
enforcement agency, court, other governmental entity, or litigant that seeks data relating to

the Site (a “Legal Request”), I will make reasonable attempts to direct the requesting party to
seek the data directly from you. If I ask the requesting party to direct the request to you, I will
provide your contact information to the requesting party. If legally compelled to produce
information and unless legally prohibited, I will use reasonable efforts to notify you so they
can notify you as permitted by law. I will direct any requests for information under data
protection laws to you, unless prohibited by law.

COMPLAINTS
Please raise any concerns to the Information Commissioner’s Office (“ICO”).

CONTACTING ME

If there are any questions or concerns regarding this Privacy Policy, you may contact me at
alex@mindbodycoaching.org.uk.